Production takes 15 business days from design approval: 2 days for your free 3D mockup, then approximately 13 days of precision fabrication. Delivery time is additional and varies by destination — typically 3–7 business days within the US, longer for international orders. Your confirmed delivery window is provided at quote stage. Rush production is available for urgent deadlines — contact us to discuss.

No. We provide a complete free 3D design mockup and custom quote with zero upfront fees and no obligation to proceed. You only pay when you’re satisfied with the design and ready to move to production.

We coordinate installation through a trusted network of third-party licensed installers. Alternatively — if you have a preferred contractor or in-house team — we provide comprehensive installation documentation: hardware specs, mounting diagrams, electrical connection guides, and direct support from our engineering team. Either way, you won’t be left figuring it out alone.

All qualifying sign products are backed by our 2-year manufacturer’s warranty covering defects in materials and fabrication workmanship. We stand behind every sign we build.

Tell us your deadline upfront when you submit your brief — we’ll work back from it. Production is 15 business days, with delivery time confirmed by destination. For tight turnarounds, rush production options may be available. We’d rather tell you honestly what’s achievable than overpromise and underdeliver. Contact us directly if timing is critical.

Yes — we ship to businesses worldwide. Whether you’re in the US, UK, Europe, Australia, the Middle East, or beyond, your sign is professionally crated, fully insured for transit, and dispatched with real-time tracking via established international freight carriers. Delivery timeframes and any import duties are discussed and confirmed at quote stage so there are no surprises.

We prefer vector files (.ai, .eps, .svg) as they scale perfectly for fabrication. We also accept high-resolution PDF and PNG files (300 DPI or higher). If you only have a low-resolution image or no vector file, our design team can recreate your logo artwork — just let us know when you submit your brief.

Every sign is custom — pricing depends on sign type, materials, dimensions, complexity, and lighting configuration. Our average project ranges from $1,000 to $3,000 for SMB-scale signage. Factory-direct pricing means you’re getting manufacturing cost, not agency markup. Request a free quote and we’ll provide a transparent, itemized price.

We specialize in architectural, exterior, and interior branding signage — including channel letters, neon, monument signs, and lobby signage. ADA-compliant wayfinding signage is outside our current service scope. Contact us and we can help point you in the right direction.